Is entering my online banking details safe?

We believe digitally validating your financials is far safer than sending financial statements via email.

When you enter your online banking details, no human will ever see your credentials. We don’t keep your password. It’s encrypted and de-identified all the way back through the hardware.

Your data is secured by our world-leading encrypted technology partner, Envestnet Yodlee (Yodlee). We chose them because of their superior reputation, having been at the forefront of financial technology security for over 20 years.

We understand it sounds strange to ask for your bank login details, but nobody (not even Yodlee) will see them. As soon as your details have been entered and validated in the approval stage of your home loan application, they are encrypted, separated, and securely stored. And once your financial validation has been completed, they are completely erased.

What if I don't want to enter my bank details?

There is a manual way, however it will slow down the process.

Simply upload copies of your transaction statements and any other documents we need to verify your financial position. This option means a Tiimely Home team member will be required to review them, so your application will take a little longer to assess.

If you'd like more details, you can find them on our security page.