Website and promotion terms

We do our best to make sure, however we can’t guarantee that all of the information on this website is complete, true, accurate or non-misleading. Sometimes, mistakes happen.

Also, it's important to note that nothing on this website constitutes, or is meant to constitute, financial advice of any kind.

As part of the terms of use of this website, you may not;

• engage in conduct that inhibits anyone from using or enjoying our website;
• attempt to modify, add to, remove, deface, hack or interfere with our website, including any material or content on the Tiimely Home website;
• violate any laws while using our website;
• distribute viruses, corrupted files or any other similar software that may damage the operation of our website or software;
• disclose your password associated with your account, when applying for your home loan; and
• use our website for any purpose that is threatening, libellous, defamatory, abusive, obscene, vulgar, pornographic, profane, racist, indecent or infringing another person’s rights.

We have the right to restrict access to this website or areas of this website, at our discretion. If you have started an application for a home loan, your email and password enables you to access your account privately and securely. It’s yours and yours only.

We can’t guarantee that our website will always be available – there is a chance that a technical glitch could cause our website to go down.

Our website relates to the Tiimely business. Tiimely is a registered trademark of Tiimely Pty Ltd (ABN 41 605 696 544).

This means that everything on our website, including all of our information, artwork, editorials and photographs are the property of Tiimely and are protected by copyright, trade mark, and other intellectual property laws. Please feel free to display or print our content (while we don’t condone wasting trees, we feel our content is absolutely print-worthy) for your personal and non-commercial use.

We encourage you to share the link to this website, provided you do so in a way that is fair, legal, and does not damage our reputation. And please don’t tell lies. You must not establish a link to us to suggest a partnership, association or endorsement where none exists. Please don’t establish a link from a website that’s not yours.

We have the right to remove linking permission whenever we see fit, and without notice.

Our website contains links to other websites, which aren’t operated by Tiimely. This means we don’t have any control over these sites, and accept no responsibility for them or for any loss or damage you may experience by using them. These websites will also have their own terms and conditions, different to ours, which you will be subject to.

Our website terms are in accordance with (and governed by) the magnificent state of South Australia, Australia: our birthplace and headquarters. In the extremely unlikely event that a dispute arises from these website terms, you and us both agree to submit to the non-exclusive jurisdiction of the courts of South Australia, Australia.

To the extent permitted by law, Tiimely will not be liable to you in relation to the content on our website, or use of our website. This includes:

• for any indirect, special or consequential loss; or
• for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Tiimely has been expressly advised of the potential loss.

We have information about cookies in our cookie policy.

The "Refer a Friend" program is available for eligible loans that were submitted from 30th of October 2024 until further notice.

To qualify for the $300 Prezzee e-gift card, the following conditions must be met:

- The referrer must be an existing customer with at least one open Tiimely Own home loan at the time that the referred customer applied for their Tiimely Own home loan.

- The referred applicant must be a new customer who settles a Tiimely Own home loan, that they applied for via the Tiimely Home website, or an existing customer applying for an additional Tiimely Own home loan via the Tiimely Home website. Existing customers can refer themselves for an additional loan.

- A valid referral requires settlement of the referred customer’s Tiimely Own home loan within 6 months from their application being submitted.

- To claim the e-gift cards, the referred applicant must provide the referrer’s unique code to Tiimely Home using the form provided by Tiimely Home following settlement of their Tiimely Own home loan.

- Each loan application is eligible for a single e-gift card. Joint applicants will receive only one e-gift card per loan application.

- The $300 reward will be provided as an e-gift card, delivered digitally to the referrer and the referee via email within four weeks of settlement.

- The e-gift card will be sent to the email address provided by the main loan applicant. Any undelivered gift cards due to incorrect information provided by an applicant will not be compensated or re-issued.

- The e-gift card is non-transferable and cannot be exchanged for cash or any other credit.

- There is no limit to the number of unique customers that an existing customer can refer during the program, provided that they do not share or promote their unique referral code publicly or online. Tiimely Home has the right to exclude anyone from this program, or not honour any referrals, in its absolute discretion without any obligation to provide notice or a reason, including where we consider that the program has been used in a fraudulent way or otherwise in a manner inconsistent with its intention.

- Sharing a referral code constitutes acceptance of these terms and conditions.

- Tiimely Home reserves the right to change or cancel the program or these conditions at any time without prior notice. If the program is cancelled, Tiimely Home will honour all valid referrals made in applications submitted as at the cancellation date, provided that the Tiimely Own home loan is approved and settled.

- Any enquiries, complaints or concerns about this promotion should be referred to Tiimely Home - 1300 842 405 - option 4.

We use Prezzee to fulfil our e-gift cards. You can view their privacy policy here.

Tiimely Home Credit Guide is available here

Tiimely may take action as we deem appropriate to deal with breaches of these terms and conditions, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

If you need to speak to someone, leave us some feedback, an idea about how to make the website even better, please get in touch via let's talk.