You’ll receive a welcome call in 1-2 business days from our in-life team who will cover the following:
- Check if all your accounts have been set up as expected
- Ensure your loan repayment is set-up and your direct debit details are correct
- If you have an offset account, we'll make sure your Visa debit cards have been ordered
- Run through how to access your accounts
- Set-up your internet banking for the primary applicant
- Provide contact details for future enquiries
You can also ask us any questions you may have now and throughout the life of your loan. Our team is available 7 days a week on 1300 842 405.