Back to FAQs

What does the application process look like?

Our Tiimely Home application is different to traditional applications. It’s not a manual form filled out digitally, but a live application that assesses your information and eligibility in real time.

Beginning the application

Starting with your eligibility, we'll ask a few basic questions about the property you'd like to purchase. We run a quick check on the property to make sure it fits our property criteria, and then we'll ask about your priorities for having a home loan. Our system will recommend a loan product for you (for example, a Variable Live-In Principal and Interest home loan or a 2-year Fixed Live-In Principal and Interest home loan).

At this stage, we’ll ask for some personal information such as your name and D.O.B., then digitally verify a form of your ID. You can use your Driver’s Licence, an Australian passport, your Medicare card or a foreign passport with an Australian Visa.
Note: It’s at this point, that we run a credit check which will appear as a credit enquiry on your credit file.

About your financials

We'll ask for information on your current financial situation where you'll have the opportunity to provide a considered estimate of your income and expenses, as well as information about your current commitments (such as any existing home or car loans).

Then to verify the information, you can securely link your bank account(s) so our in-house tech can access read-only copies of your transaction statements. This is a secure process and no one at Tiimely Home has access to your bank logins.

If you’d prefer, it’s possible to manually upload copies of your transaction statements, but it may take a little longer.

After you submit your financials, our application will be digitally assessed and if you're approved, the next step is the settlement process.

If there's something we need to review further, one of our Credit Assessors will be in touch to work with you to finalise any information we need.

Where do I add my partner's income?

Both you and your partner need to provide evidence of your financial position. This information will be required separately with the primary applicant listed first and once this has been successfully provided, the application will run through the same questions for the second applicant to fill in.

We'll only ask you to provide an estimate of your household expenses once. As part of this section, it’s important to consider your combined expenses as we won't ask each of you for separate expense estimates. This information is required as the primary applicant is filling in their financial information, and before we ask the secondary applicant to provide their financial information.

And that’s all you need to do.

Found in:

  • Applying

Found in:

Legal information about our rates
Our home loans are subject to credit criteria and eligibility requirements. Home loan interest rates are for new customers only and can change. Our comparison rates are based on a $150,000 loan amount over a 25 year term. They factor in fees associated with applying for the loan; ongoing fees and fees associated with leaving the loan. Our fixed loans roll to a variable principal and interest rate at the end of the fixed term. If the interest only period is not specified, the comparison rate is calculated on a one year period.

WARNING: The comparison rates are true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.

Tiimely Turnaround
^Our turnaround times are up to 2x faster than the industry, based on a comparison of our average platform submit to approval time compared to industry submit to approval time, published here  (June 2023). Customer turnaround times are dependent on individual circumstances and may require an assessor to obtain more information.

Our trade mark
Tiimely is a registered trademark of Tiimely Pty Ltd.