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What is Tiimely Home's data security?

Your Security is Our Priority

At Tiimely, we’re committed to protecting the privacy of our customers and take the protection of your personal information seriously. We employ rigorous measures to safeguard your data and ensure that it is protected from misuse, interference, loss, unauthorised access, modification or disclosure.

We adhere to industry standards and maintain a suite of policies and controls that are aligned with industry standards. Regular security assessments and training are part of our commitment to ongoing security.

Your data is encrypted and securely stored. Our security measures include network segmentation, in-flight and at-rest data encryption and a committed security team.

Envestnet Yodlee: Elevating Our Technology

At Tiimely, we have partnered with Envestnet Yodlee, our world-leading encrypted technology partner, to enable real-time financial data collection to support our online application process.

Founded in 1999, Yodlee is a US-based company specialising in digital financial solutions. They serve over 20 million paid users and collaborate with 850+ financial institutions and fintech innovators. Notably, 12 of the largest 20 US banks trust Yodlee.

Yodlee places a strong emphasis on security and compliance, with key US regulators regularly examining their practices. For more on their security measures, refer to their security statement.

Protection of Your Login Details

Your banking login details are used by Yodlee in Australia solely to fetch read-only copies of your transaction history. These details are encrypted and securely stored during the home loan application process and are destroyed after validation.

How It Works

Yodlee never sees your credentials. Your information is encrypted and stored securely. Tiimely can only access a read-only copy of your transactions for loan assessment.

We chose Yodlee for its secure and efficient live transaction data aggregation. Your financial data is handled with the utmost care.

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Legal information about our rates
Our home loans are subject to credit criteria and eligibility requirements. Home loan interest rates are for new customers only and can change. Our comparison rates are based on a $150,000 loan amount over a 25 year term. They factor in fees associated with applying for the loan; ongoing fees and fees associated with leaving the loan. Our fixed loans roll to a variable principal and interest rate at the end of the fixed term. If the interest only period is not specified, the comparison rate is calculated on a one year period.

WARNING: The comparison rates are true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.

Tiimely Turnaround
^Our turnaround times are up to 2x faster than the industry, based on a comparison of our average platform submit to approval time compared to industry submit to approval time, published here  (June 2023). Customer turnaround times are dependent on individual circumstances and may require an assessor to obtain more information.

Our trade mark
Tiimely is a registered trademark of Tiimely Pty Ltd.

Tiimely FAQs and Guides
At Tiimely Home we are not financial advisers and recommend seeking independent financial and legal advice to check how the information we provide aligns with your individual circumstances.