Legal information

Important information, straight up

Find all the legal information in one place.

  • Security

    A home loan is serious business, and so is your security. That’s why we work like lemmings to ensure we have a secure data partnership; bank grade security and encryption for our website; and a strict privacy policy that is customer first, jargon last.

  • Responsible lending

    At Tiimely Home, we take our financial responsibilities to you very seriously with a commitment to place your best interests at the forefront of our technology, product offering and customer service.

  • Website terms

    These are the rules and guidelines that help make your Tiimely Home website experience safe, enjoyable, and fair. By using our site, you agree to follow these terms, so please take a moment to review them.

  • Privacy

    We’re committed to protecting the privacy of our customers and recognise the importance of protecting your personal information. Just like a bank, we’re regulated by government legislation such as the Privacy Act 1988 (Cth) (‘Privacy Act’) and the Privacy (Credit Reporting) Code (‘CR Code’), which outline how we should treat your personal information.

  • Cookies

    We have placed cookies on your computer to help make this website better. But, please be aware we don’t keep any of your personal browsing data. By continuing to use this website, you agree to our use of cookies in accordance with our cookie policy.

Legal information about our rates
Our home loans are subject to credit criteria and eligibility requirements. Home loan interest rates are for new customers only and can change. Our comparison rates are based on a $150,000 loan amount over a 25 year term. They factor in fees associated with applying for the loan; ongoing fees and fees associated with leaving the loan. Our fixed loans roll to a variable principal and interest rate at the end of the fixed term. If the interest only period is not specified, the comparison rate is calculated on a one year period.

WARNING: The comparison rates are true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.

Tiimely Turnaround
^Our turnaround times are up to 2x faster than the industry, based on a comparison of our average platform submit to approval time compared to industry submit to approval time, published here  (June 2023). Customer turnaround times are dependent on individual circumstances and may require an assessor to obtain more information.

Our trade mark
Tiimely is a registered trademark of Tiimely Pty Ltd.